Privacy policy

Last Updated: December 14, 2025

Brovchenko Store ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.brovchenko.store and purchase our digital products.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter or marketing communications
  • Contact us for customer support
  • Participate in surveys or promotions

Personal Information collected may include:

  • Name and contact information (email address, phone number)
  • Billing address
  • Payment information (processed securely through Shopify Payments)
  • Order history and purchase details
  • Communication preferences

Automatically Collected Information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Deliver digital products via download links
  • Send order confirmations and download instructions
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Improve our website and product offerings
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Analyze website usage and customer behavior

3. Legal Basis for Processing (GDPR)

For customers in the European Union, we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill your order and deliver digital products
  • Consent: Marketing communications and non-essential cookies (you can withdraw consent at any time)
  • Legitimate Interests: Fraud prevention, website security, and business analytics
  • Legal Obligation: Compliance with tax, accounting, and other legal requirements

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

Service Providers:

  • Shopify (e-commerce platform and hosting)
  • Payment processors (for secure payment processing)
  • Email service providers (for marketing communications)
  • Analytics providers (Google Analytics, etc.)

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. International Data Transfers

Our business operates from Ukraine, but we use service providers (such as Shopify) that may store data in various locations including the United States and Canada. When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Service providers certified under recognized data protection frameworks
  • Adequate data protection measures as required by GDPR

6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, tax, and accounting obligations (typically 7 years for financial records)
  • Resolve disputes and enforce our agreements

After this period, we will securely delete or anonymize your personal data.

7. Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restriction: Request limitation of processing in certain circumstances
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [your contact email].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality

Types of cookies we use:

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Access controls and authentication measures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

12. Marketing Communications

With your consent, we may send you marketing emails about new products, special offers, and updates. You can opt out at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us directly at [your contact email]
  • Updating your preferences in your account settings

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this page
  • Sending an email notification for significant changes (if you have an account)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@brovchenko.store

For the purpose of applicable data protection laws, we are the data controller of your personal information.